Last Updated: October 2026
1. Introduction
Xie Huang Enterprise Co., Ltd. ("we", "us", or "the Company") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (xh-motorparts.com). By using this website, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use.
2. Types of Data We Collect
When you browse our website or submit business inquiries, we may collect the following types of personal information:
A. Information You Voluntarily Provide
- Contact name and title.
- Company name, job title, and country/region.
- Email address and contact telephone number.
- Inquiry details (including product model numbers, specifications, order quantities, and additional messages).
B. Technical Information Automatically Collected
- Internet Protocol (IP) address and connection timestamps.
- Browser type, version, operating system, and device type.
- Pages visited, navigation paths, duration of visit, and click data.
- Referrer URL and search engine queries.
3. Purposes of Data Collection & Use
We process your personal information only for specific business and operational purposes under the data minimization principle:
- To process, evaluate, and reply to your product inquiries and business collaboration requests.
- To send you requested product catalogs, specifications, quotation sheets, or sample details.
- To provide pre-sales consulting, post-sales support, and customer services.
- To analyze traffic and user behavior to improve website functionality and user experience.
- To comply with legal obligations, enforce terms, or detect and prevent malicious activities (e.g., bot attacks).
4. Data Sharing & Third-Party Services
We promise never to sell, rent, trade, or unlawfully disclose your personal information to third parties. To ensure secure and normal operations, we share some technical data with the following service providers who comply with international data protection standards:
| Service Provider | Purpose | Privacy Policy Link |
|---|---|---|
| Cloudflare | Security protection, traffic load balancing, and Content Delivery Network (CDN) acceleration. | cloudflare.com/privacypolicy |
| Cloudflare Turnstile | Spam protection and bot detection verification for inquiry forms. | cloudflare.com/privacypolicy |
| Vercel | Website hosting, cloud deployment, and speed optimization. | vercel.com/legal/privacy-policy |
| Supabase | Secure cloud database storage (storing catalogs, products, and system configurations). | supabase.com/privacy |
| Resend | Automated email delivery and notification services for business inquiries. | resend.com/legal/privacy-policy |
5. Data Storage, Security & Retention
We implement strict protection measures to keep your data secure:
- Transmission Security: Our website uses HTTPS (SSL/TLS 1.3) to encrypt all data in transit, preventing eavesdropping and tampering.
- Access Control: Only authorized personnel who have a business need-to-know are allowed access to inquiry data, governed by access controls.
- Retention Period: We keep business inquiry data for as long as needed to handle your inquiry and our business relationship, and delete or irreversibly anonymize it when you ask us to (unless the law requires us to keep it).
- Breach Notification: In the event of a data security breach, we will notify competent regulatory authorities and affected users within 72 hours of discovery as required by law.
6. Cookie Policy
Our website uses cookies and similar technologies to ensure smooth browsing. Cookies are small text files stored on your device. We use:
- Essential Cookies: Necessary for basic operations and security (such as bot prevention), which cannot be disabled.
- Analytical Cookies: Subject to your consent, these cookies help us understand traffic patterns and visitor preferences. All data is aggregated and anonymized.
- You can clear, block, or manage cookies through your browser settings, though disabling essential cookies may degrade your website experience.
7. Your Legal Rights
Depending on your location and applicable privacy laws, you may exercise the following rights regarding your personal data:
- Request access to or copies of your personal data held by us.
- Request correction or updating of inaccurate personal data.
- Request restriction or suspension of processing of your personal data (where permitted).
- Request deletion of your personal data (the right to be forgotten).
- Object to processing or withdraw consent (if previously granted).
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details in Section 9. We will review and respond to your request within 15 business days after verifying your identity.
8. Minors Protection
This website is a B2B business catalog designed for commercial procurement. We do not target or provide services to minors under the age of 18. We do not knowingly collect, store, or process personal data of minors.
9. Contact Us
If you have any questions, feedback, or requests regarding this Privacy Policy, please contact our data team:
- Company Name: Xie Huang Enterprise Co., Ltd.
- Email: sales@xh-motorparts.com
- Business Hours: Monday to Friday 09:00 - 18:00 (GMT+8)
10. Policy Updates
We reserve the right to revise this Privacy Policy at any time to reflect changes in legal requirements or our operational practices. Updates will be posted on this page with the revised "Last Updated" date. For major material changes, we will notify registered business contacts via email. We encourage you to review this page periodically.